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Degraded Performance

Email delivery latency for some Microsoft 365 tenants

Started 9/18/2026, 1:20:00 PM

Email Services

Investigating

9/18/2026, 1:20:00 PM

We are investigating reports of delayed email delivery for some Microsoft 365 tenants. Sending and receiving still function, but messages may take longer than usual to arrive.

Identified

9/18/2026, 2:05:00 PM

The cause has been identified as upstream provider latency. We are monitoring and working with the provider to restore normal delivery times.